“Valuing People not just Property”


Below is some of the feedback received from clients so far:

 

SALES

Mr B (Seller)

Just a quick note to thank you all for the hard work you put into selling our house over the last 3 months.

The service provided by you and your team was excellent, dealing with your company was by far the best experience I have had when it comes to dealing Estate Agents. Right from our opening discussions it was very clear that you were dedicated and passionate about your company and that you had a good grasp of the current state of the property market.  All our dealings with you and your colleagues were efficient and timely and we always got from you what we needed when we asked for it.  You are a credit to your profession and I find not in the last bit surprising that we see so many of your boards up around the local area, I hope that other agents follow your lead as you are setting a very high standard.

Thanks again

 

Mr B (Seller)

From the start Waghorn & Company have been honest and always gone the extra mile selling my home in just 3 viewings. I couldn’t recommend them more and have already recommended them to friends and family.

Mr & Mrs P (Seller)

They have sold our property and we move out next week, they have been brilliant and the communication was outstanding I have had dealings with other agents in the town and they haven’t come close.
We have found an agent we can trust and genuinely cared about our moving plans we will definitely use you again. Once again thank you

Mrs P ( Buyer)

Having dealt with many other agents in Tonbridge looking for a home, From the moment we came into your shop your approach was by far the friendliest and most professional. I have recommended you to friends who are also looking. Thank you

Mrs & Mrs S ( Seller)

I would recommend anyone looking to sell in Tonbridge to call Waghorn & Company
From the start John and his team have been professional and we have always felt they were on our side I have moved before and have never dealt with an agent like this one.

Mr & Mrs O ( Buyer)

“We were very pleased with the swift and efficient service we received from the staff at Waghorn and Company.

With just 7 weeks from the our first offer to completion is a great reflection on John’s ability to manage the critical path, at all stages he kept us well informed with regular phone calls and emails.

Thanks for making our first house purchase a smooth one, I hope our future purchases are as smooth as this….”

 

LETTINGS

Mrs L (Landlord)

As a property owner, particularly when it is your one major asset and has been a family home, is a valuable commodity often on both on a financial and sentimental level.  In becoming a landlord and letting this space to strangers, it is vital to have proper guidance and advice from experts who whilst navigating the complex regulations involved, can also empathise with these sentiments and who will offer a service tailored to specific needs and concerns.  I have found that over the last eight months Waghorn & Co have offered just such a service, in particular ensuring that making regular re-assuring inspections of the property is a reality rather than a overlooked tenancy provision.  I would be pleased to recommend Waghorn & Co who as an independent company can provide a more personally structured arrangement.

 

Mr J (Landlord)

We have just completed a letting of a property in Tonbridge within four weeks from our purchase completion. Waghorn & Company (Waghorn) handled the complete process with ease and a professionalism that delivered this project through to a very successful conclusion for us and our new tenant.

This was our first entrance into the property market as a landlord and if we were to do another transaction then without hesitation we will invite Waghorn to similarly participate to manage the full project for us. Why are we so confident?

We completed on our property purchase on 3rd February 2011 and had earlier scanned a book on becoming a landlord.

  • Waghorn attended a site meeting the next day. (They were recommended to us.) We had one other meeting with another service supplier.
  • Whilst we were considering the two proposals Waghorn informed us that they had a prospective tenant wanting our street.
  • On the 7th we agreed to proceed with Waghorn, they viewed with the prospective tenant and next day they had received a securing deposit.
  • The tenant took occupancy on the 1st March 2011 at a monthly rental 12% higher than we anticipated and two months ahead of our hopes.
  • The total management fee quoted by Waghorn was very competitive and the communication style efficient, effective and considerate.
  • Apart from the obvious what did we like about the process?

 

We were kept informed every step. We were confident that were in control and getting a hold on our responsibilities.

There was a small leak in the shower room and we couldn't get hold of our plumber - Waghorn brought their resource in.

The contracts and documentation were concise, clear and explained.

Waghorn were considerate and respectful towards our new tenant.

We have received our first rental income without any fuss.

We really thought that this experience might be inclusive of a little stress and strain here and there but it wasn't. A very calm process and we are very pleased that we didn't take a more hands on role ourselves which we were considering at an earlier juncture.

Thank you Waghorn & Company

 

Mr M & Miss W (Tenant)

Waghorn & Company have been very helpful and have provided a fantastic service. We are very pleased them. They are definately the best agent we have ever dealt with. When we come to buy we will certainly see what they have on the market.